Corporate Express and Armtec Ltd

The PMC Audit program is one of the best programs that we have implemented.  We had been talking about effective coaching and providing skills based training for our managers and supervisors for a few years with limited success. It wasn’t until we started measuring the effectiveness through the PMC program that we truly started to get traction.  The beauty of the program lies in three areas.  It gives our managers direct feedback from the ones best equipped to critique their coaching effectiveness – their staff.  It clearly articulates what a good coach is, covering six key areas.  Finally, the program raises accountabilities by measuring individual’s effectiveness – it shows without a doubt the commitment of the organization towards coaching expectations.