Customer Testimonials
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We have been involved with PMC Management Coaching for almost 4 years. Throughout those years, we have worked with consultant Jim Baston to design a program that works specifically for our managers. As a result of the PMC program, we have seen a significant improvement in our manager’s coaching skills and more specifically their communication with their teams. We have recently expanded our program to include 1-on-1 coaching and our insurance company is now participating and is reporting great results.
The PMC Coaching Assessment has provided insightful and valuable information to Novartis leaders. The consultant, Kathleen Redmond, helped them raise self-awareness and created an action plan aimed at strengthening their coaching skills. This initiative has contributed to the journey of making our leaders remarkable.
I believe the PMC Program has made a very positive impact in my business. The value seems to be in the clear identification of key areas for improvement in management style and process together with follow up coaching that produces better buy in from the managers teams. All in all a very good result. The Assessment and feedback has been an illuminating process, giving us a clear indication of what needs to change to create a step change in performance. The managers involved in the program are excited about the progress they have made and what they believe is now possible! Great value for money.
The PMC Management Coaching Assessment program is one of the best programs that we have implemented. We had been talking about effective coaching and providing skills based training for our managers and supervisors for a few years with limited success. It wasn't until we started measuring the effectiveness through the PMC program that we truly started to get traction. The beauty of the program lies in three areas. It gives our managers direct feedback from the ones best equipped to critique their coaching effectiveness - their staff. It clearly articulates what a good coach is, covering six key areas. Finally, the program raises accountabilities by measuring individual's effectiveness - it shows without a doubt the commitment of the organization towards coaching expectations.